At Route Forty Five Holidays Private Limited, we value your trust and strive to provide you with the best travel experience. Please read our refund policy carefully before making any bookings.

1. General Policy

All refund requests must be submitted in writing via email to info@r45holidays.com

Refunds will be credited to the original mode of payment within 7–21 business days, depending on your bank/payment provider.

Any applicable transaction fees, convenience charges, or service fees are non-refundable.

2. Cancellation by Customer

Before 30 days of departure – Eligible for a full refund (after deducting service/transaction charges).

15–29 days before departure – Eligible for a 50% refund.

7–14 days before departure – Eligible for a 25% refund.

Less than 7 days before departure – No refund will be provided.

3. Cancellation by Company

If a trip is canceled due to unforeseen circumstances (e.g., minimum group size not met, operational issues, government restrictions), customers will receive either:

A full refund, or the option to reschedule/credit towards a future booking.

4. Non-Refundable Services

The following are non-refundable once booked:

Airfare, train tickets, and other transport services are booked on behalf of the customer.

Hotel bookings with non-refundable terms.

5. Force Majeure

No refunds will be issued for cancellations caused by circumstances beyond our control, such as:

Natural disasters, pandemics, political unrest, or government-imposed travel restrictions.

6. Special Cases

Refund requests for medical emergencies or unavoidable situations may be considered on a case-by-case basis, subject to documentary proof.